Welcome to Happy Business LLC ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy practices of our website and our proprietary review-generation platform, explaining how we collect, protect, use, and share data to help our clients maximize their search engine viewability.
By accessing or using our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services immediately.
1. WHAT INFORMATION WE COLLECT
We process information based on how you interact with our Services, whether you are a client business or an end-customer who has volunteered data to one of our clients.
Information Voluntarily Provided by Clients: We collect names, business names, phone numbers, email addresses, mailing addresses, billing information, and account authentication data when you register an account or request information.
Volunteered Customer Contact Lists: To execute our core service, our clients upload customer contact lists (names, email addresses, and mobile phone numbers).Happy Business LLC processes this proprietary data strictly as a data processor on behalf of the client.
Publicly Sourced Data: We may monitor and aggregate publicly available reviews, ratings, and search engine business profiles to track and optimize your company’s search viewability.
Happy Business LLC relies on data that has been explicitly volunteered. Our clients represent and warrant that they have obtained all required permissions, clear opt-ins, consents, and legal authority required by applicable laws to share their end-customer lists with us and to contact those individuals via SMS text, email, or other automated electronic communications for review generation.
3. HOW WE USE YOUR INFORMATION
We process personal and business information for legitimate business interests, contractual necessity, and to deliver our core review-optimization services, including to:
Provide, maintain, and secure our online platform.
Send personalized review invitations and automated gentle reminders to end-customers on behalf of our clients to generate authentic reviews.
Facilitate the delivery and display of reviews onto public search engines to maximize our clients’ online search viewability.
Deploy AI-driven or automated tools to assist clients in responding to or tracking public feedback.
Prevent fraud, monitor platform health, and comply with legal obligations.
4. WHEN AND WITH WHOM WE SHARE INFORMATION
We do not sell, rent, or trade personal data or proprietary contact lists to third-party advertisers. We only share data with trusted service providers who perform critical tasks on our behalf, including:
Cloud infrastructure and hosting providers.
Payment processors for client billing.
Email delivery platforms and SMS text gateways used to distribute review invitations.
Analytics and optimization services.
Third-party AI API integrations used for platform features.
5. MOBILE TEXT AND SMS PRIVACY
Mobile numbers provided through our platform are used exclusively to send relevant review invitations and dynamic follow-ups as requested by our clients.We explicitly state that we do not sell, rent, or share mobile opt-in data with third parties for marketing or promotional purposes. End-customers can seamlessly opt out of SMS communications at any time by replying "STOP" to any text message.
6. PUBLIC DATA AND SEARCH ENGINE VIEWABILITY
The primary purpose of Happy Business LLC is to publish reviews to public search engines to increase online visibility. Please be aware that once an end-customer submits a review to a public search engine or public third-party index, that information is inherently public. Happy Business LLC does not control, and cannot delete or modify, information hosted directly on third-party search engine platforms.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar digital identifiers to maintain platform security, analyze traffic patterns, remember user settings, and optimize platform performance.We do not currently respond to automated browser "Do Not Track" (DNT) signals as there is no universal industry standard.
8. DATA RETENTION AND SECURITY
We retain personal and business information only as long as necessary to fulfill the services outlined in this policy, maintain active client accounts, or comply with Texas state and federal laws.We implement industry-standard administrative, physical, and digital safeguards (including encryption and secure infrastructure access controls) to protect data.However, no transmission over the internet can be guaranteed 100% secure.
9. MINORS
Our services are directed strictly to businesses and are not intended for individuals under the age of 18.We do not knowingly collect or solicit data from minors.
10. YOUR PRIVACY RIGHTS
Depending on your legal jurisdiction (including specific United States state regulations), you or your end-customers may hold rights regarding data access, data correction, deletion requests, or consent withdrawal.If you would like to exercise these rights regarding data held directly in our active systems, please contact us via the details below.
11. GOVERNING LAW
Happy Business LLC is a registered LLC operating under the laws of the State of Texas. Any data disputes or privacy inquiries are subject to the jurisdiction and laws of the State of Texas.
12. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect shifts in privacy laws or modifications to our proprietary review systems. The "Last Updated" date at the top of this document will reflect the most recent version.
13. CONTACT US
If you have questions, comments, or data requests regarding this policy, please reach out to us at:
